1. Who we are
EasySale UK is a UK cash house-buying business based in Leeds, United Kingdom. For data protection purposes, EasySale UK is the controller of the personal information collected through this website and our enquiry process.
Contact us at hello@easysaleuk.co.uk or call 01132 958 593.
2. Information we collect
- Contact details, including your name, email address, phone number and postcode.
- Property details you provide, such as address, property type, condition, ownership, mortgage position, tenancy status and reason for selling.
- Communications with us, including call notes, emails, form submissions and appointment records.
- Technical information from our website, such as device type, browser, IP address, pages visited and cookie preferences.
- Identity, anti-fraud and transaction information where needed to progress a property purchase.
3. How we use your information
- To respond to your enquiry and provide a no-obligation cash offer.
- To assess your property using information you provide, local market data and public property records.
- To arrange viewings, valuations, surveys, conveyancing and completion where you choose to proceed.
- To manage customer service, complaints, quality control and internal record keeping.
- To meet legal duties, including identity checks, anti-money-laundering checks, fraud prevention, accounting and tax requirements.
- To improve our website and marketing, where cookies or similar technologies are permitted by your preferences.
4. Lawful bases
We rely on different lawful bases depending on the activity:
- Legitimate interests: responding to enquiries, preparing indicative offers, improving our services and keeping business records.
- Contract or steps before a contract: progressing a sale if you choose to accept an offer.
- Legal obligation: complying with anti-money-laundering, accounting, tax and regulatory duties.
- Consent: optional marketing communications and optional analytics cookies where required.
5. Who we share information with
We only share information where necessary and appropriate. Recipients may include:
- Solicitors, conveyancers, surveyors, valuers and property professionals involved in your proposed sale.
- Identity verification, anti-fraud and anti-money-laundering providers.
- Website, hosting, CRM, email, call handling and IT service providers.
- Professional advisers, insurers, regulators, law enforcement or courts where required.
We do not sell your personal information.
6. How long we keep information
Enquiry records are usually kept for up to 24 months after our last contact unless you ask us to delete them sooner and we do not need them for legal reasons. Transaction records, identity checks, accounting records and complaint records may be kept for up to seven years, or longer where required by law or to establish, exercise or defend legal claims.
7. Your rights
Subject to legal limits, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete information or restrict how we use it.
- Object to processing based on legitimate interests or direct marketing.
- Ask for a copy of certain information in a portable format.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact hello@easysaleuk.co.uk.
8. Security and international transfers
We use technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse or disclosure. If a supplier processes information outside the UK, we use appropriate safeguards such as adequacy regulations or standard contractual clauses where required.
9. Complaints
Please contact us first if you have concerns. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.
10. Updates
Last updated: 14 July 2026. We may update this policy to reflect changes to our services, suppliers or legal requirements.